Privacy Policy

J.B. & Sons Transport Designs

This Privacy Policy describes how J.B. & Sons Transport Designs (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, respond to our advertisements, contact us, or use our services. It also explains your privacy rights and how the law protects you.

We use your personal information to communicate with you, provide our services, send service-related and promotional messages (including SMS/text messages), and improve our business operations. By using our services or providing your information, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Company refers to J.B. & Sons Transport Designs.
Device means any device capable of accessing the Service, such as a computer, mobile phone, or tablet.
Personal Data means any information that identifies or can reasonably be linked to an identifiable individual.
Service refers to our website, advertisements, forms, messaging programs, and related services.
Service Provider means any third party that processes data on our behalf, including website hosting providers, CRM platforms, SMS and communications providers, and analytics services.
Usage Data means information collected automatically when using the Service, such as IP address, browser type, pages visited, and timestamps.
You means the individual using or accessing the Service.

Collecting and Using Your Personal Data

Types of Data Collected

We may collect the following types of Personal Data:

First and last name
Email address
Phone number (including mobile number for SMS/text messaging)
Address, city, state, or service location
Communication preferences
Any additional information you voluntarily provide (such as comments or service requests)

We may also collect Usage Data automatically when you interact with our website or communications.

Use of Your Personal Data

We may use your Personal Data for the following purposes:

To provide and maintain our services
To respond to inquiries, schedule services, and manage customer requests
To contact you by email, phone call, or SMS/text message regarding appointments, service updates, delivery notifications, customer support, and related communications
To send promotional, informational, or marketing messages only when you have provided consent
To manage customer accounts and service relationships
To improve our website, services, marketing, and customer experience
To comply with legal obligations and enforce our policies

SMS/Text Messaging Use:
If you provide your mobile number and opt in, we may send you SMS/text messages related to our services or promotions. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message.

Sharing of Your Personal Data

We do not sell or rent your personal information, including phone numbers. We may share your information only in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

SMS & A2P Compliance Disclosure

Your phone number is used only for communications you have consented to receive.
Opt-out requests (STOP) are honored immediately.
We do not share mobile numbers with third parties for their own marketing purposes.
SMS data may be processed by messaging platforms and carriers solely for message delivery and compliance purposes.
Carriers are not liable for delayed or undelivered messages.

Retention of Your Personal Data

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Usage Data may be retained for internal analysis and security purposes.

Transfer of Your Personal Data

Your information may be processed or stored on systems located outside your state or country. By submitting your information, you consent to such transfers. We take reasonable steps to ensure your data is protected and handled securely.

Disclosure of Your Personal Data

Law enforcement

We may disclose your Personal Data if required by law or in response to valid legal requests, such as court orders or government regulations.

Security of Your Personal Data

We take reasonable administrative, technical, and organizational measures to protect your Personal Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Your Privacy Choices

You may opt out of marketing communications at any time.
You may opt out of SMS messages by replying STOP.
You may contact us to request access, correction, or deletion of your Personal Data, subject to applicable laws.